Thank you for shopping with Supreme Lab. This Shipping Policy outlines the terms and conditions related to the shipping of products purchased through our online platform.

1. Order Processing Time

1.1 Processing Time: Orders are typically processed within 24-48 business working hours after payment confirmation. Please note that processing time may be extended during peak seasons or due to unforeseen circumstances.

1.2 Order Confirmation: Upon placing an order, you will receive an email confirmation with details of your purchase. Please review this confirmation for accuracy and contact us immediately if any corrections are needed.

2. Shipping Methods and Times

2.1 Shipping Methods: We offer several shipping options, including standard and expedited shipping. The available shipping methods will be displayed at the time of checkout.

2.2 Shipping Times: Shipping times vary depending on the selected shipping method, destination, and product availability. Estimated delivery times will be provided during the checkout process.

3. Shipping Costs

3.1 Shipping Charges: Shipping costs are calculated based on the selected shipping method, delivery destination, and the weight of the items in your order. The total shipping charges will be displayed at the time of checkout.

3.2 Free Shipping: We may offer free shipping on orders over a certain amount. This promotion will be clearly communicated on our website.

4. International Shipping

4.1 International Orders: We ship to select international destinations. International shipping costs and delivery times vary based on the destination and shipping method.

4.2 Customs and Duties: International customers are responsible for any customs fees, taxes, or duties imposed by their respective countries. We are not responsible for delays or additional charges caused by customs processes.

5. Order Tracking

5.1 Tracking Information: Once your order is shipped, you will receive a shipping confirmation email with tracking information. You can use this information to track the status and location of your order.

6. Lost or Damaged Items

6.1 Lost Packages: In the event of a lost package, please contact our customer service team. We will work with the shipping carrier to locate the package or provide a suitable resolution.

6.2 Damaged Items: If you receive a damaged item, please contact us within 3 days of receiving the order. Provide photos of the damaged item and packaging, and our customer service team will assist you in resolving the issue.

7. Contact Information

If you have any questions regarding our shipping policy, you may contact us at supremelab.india@gmail.com.