TERMS & CONDITIONS
Terms of Use/ Privacy Policy Thank you for visiting our website of www.onestop.fit. We deem to please our visitors at our website to have a safe and pleasant visit. By accessing our website you agree to be bound by the terms and conditions set forth herein. All content, information and services provided on and through our site may be used only under the following terms and conditions, as they are amended from time to time (the "Terms").
Your access to our website shall deem you acceptance to the rules and privacy of the company and our website. Please read them carefully before using the site. If you do not agree with any part of these terms, you may not use our site.
Errors and Corrections While we use reasonable efforts to include accurate and current information on our site, we do not warrant or represent that the site will be error-free. Data entry errors or other technical problems may sometimes result in inaccurate information being shown. We reserve the right to correct any inaccuracies or typographical errors on our site, including pricing and availability of products and services, and shall have no liability for such errors. We may also make improvements and/or changes to the site's features, functionalities, or content at any time. If you see any information or description which you believe to be incorrect, please contact us as described in the “CONTACT US" section and we'll verify it for you. We will make every reasonable effort to address your concerns and rectify any problems you bring to our attention.
We have partnered with several courier companies to provide quick and smooth delivery of our products. We onestop.fit request all the esteemed customers to kindly provide us the complete address with valid contact number during the time of checkout. The customers themselves will be liable for any misplaced or undelivered goods. The responsibility of undeliverable, undelivered or misplaced good in case of any incorrect entry or representation in the contact and delivery details will be upon the customer only.
Shipping Policy
Onestop.fit online store, all in stock items will ship within 24-48 hrs. of receiving the order. Shipping times are Monday to Saturday(only working days) from 10:30 to 6:00pm.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options.
Please also note that the shipping rates for many items we sell are size-based.
*Free shipping applies wherever mentioned .
Refund/Cancellation Policy
We have partnered with several companies Denik Pharm Co. Ltd, Essatto life Sciences India Pvt. Ltd., and other educational institutions & organisations to support training and research across various segments of therapeutic and Preventive Supplements.
We guarantee you the quality of our products and services provide. Onestop.fit stands behind the quality of products services and guarantees your satisfaction. If for any reason you are not completely satisfied with the service & products, you may return it within 15 days of purchase for a refund as per the terms of the Returns Policy.
The refund policy is applicable only for products in marketable* condition with an invoice. This policy does not apply to products that have been intentionally damaged or misused.
Return Policy
Condition |
Time period |
Invoice |
Marketable* |
Within 15 days of purchase |
Yes |
VAT(Value Added Tax)
*Marketable refers to products that are unopened and sealed.
Reference Notes:
The Product Return Policy does not apply to open packages.
We, Onestop.fit requested to all the verified customers to kindly record a video at the time of unpacking the parcel at their end and shared with us if required.
We can offer replacement only if the product(s) received is/are damaged or defective.
Period of return for products is calculated as the number of days from the Invoice Date to the date of receipt at the Onestop.fit Office.
Total returns cannot exceed the quantity appearing on the Invoice.
To return your products, you can mail us at sarms.india@gmail.com